assurances

Our Assurances To You

We work with the UK's largest and most respected developers, main contractors and consultants, delivering first-class utility infrastructure to the construction industry.

Our work spans all sectors from high-rise residential developments to major electricity infrastructure. Our many industry accreditations are a testament to our exemplary standards of safety and quality.

Our mission statement is:
"To safely deliver consistently high quality service to customers to earn their long term loyalty" and our core values reflect our commitment to this.

We use a nationally recognised tool - Net Promoter Score (NPS) to measure and evaluate our performance, gaining valuable feedback from our customers at every stage to ensure we continually drive standards even higher. Consistently over 80% of all our work is repeat business from highly satisfied customers – a statistic we are immensely proud of.

Collectively, our expertise is unrivalled in the industry and spans traditional and next-generation utility infrastructure including electricity, gas, water, ultrafast fibre, renewable solutions and district energy networks.  With our extended ‘utility family’ comes even greater support, security and financial stability for your complete peace of mind.

As part of our unique group of companies we are the UK’s leading provider of last-mile utility networks, owning and operating over 30,000 discrete networks and serving over one million homes nationwide.

BUUK Network Connections Map