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Text Box: Jargon Buster OFGEM: The industry regulator—Office of Gas & Electricity Markets. DNO: Distribution Network Operator—the local utility. New Connection: All works required to provide a new or increased capacity electricity supply. Contestable Works: The activities associated with New Connections that each DNO has agreed with OFGEM may be undertaken by a third party. Non Contestable Works: The activities associated with New Connections that each DNO has agreed with OFGEM may only be carried out by the DNO itself. Determination: The process of using OFGEM to rule on a DNO’s behaviour under the regulations—for instance to investigate the fairness of a DNO requesting a particular level of contribution for existing network re-inforcement costs. Adoption Agreement: The legal agreement between the client and the DNO whereby ownership, operational responsibility and risk in the new assets transfers to the DNO. Often involves co-signature and collateral warranties from the Contestable Connection provider. Connection Agreement: The legal agreement between the end user and the DNO guaranteeing to provide a maximum supply capacity for a fixed term. Energy Supply Agreement: The legal agreement between the consumer and an energy retailer (not a DNO) to provide energy for a fixed term. Wayleave Agreement: A legal agreement between the DNO and land-owners allowing fixed assets to be installed and maintained.